Animal Health Warehouse has live shipping rates, which come directly from our shipping accounts. Meaning we get these rates directly from UPS and USPS without added charges. We offer UPS as well as USPS rates including; ground, priority as well as overnight shipping. Items are usually ship out within 24 business hours.
Returns may be made within 30 days of purchase. Any newly packaged or unopened product may be returned within this time. A refund for the order amount, minus the shipping charge, will be given upon return of items. RESTOCKING FEES of up to 20% may apply, depending on the item. Please call us at 1-888-873-9719 to obtain return authorization before returning any product.
Cancellations & Modifications
Cancellation or modification requests for an order can be made if it has not been sent to our warehouse for processing yet. If the request is made after the order was sent to the warehouse, the return procedures will need to be followed upon receipt of the merchandise by the customer. Once the order has been sent to our warehouse for processing, neither you nor our customer service staff will be able to cancel or modify it. We are not responsible for orders that cannot be canceled or modified after an order has been submitted.